Title: Chatra Live Chat + ChatBot + Cart Saver Author: Chatra Published: Me 9, 2015 Last modified: Metheven 20, 2022 --- Search plugins ![](https://ps.w.org/chatra-live-chat/assets/banner-772x250.jpg?rev=1336222) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/chatra-live-chat/assets/icon-256x256.png?rev=1156867) # Chatra Live Chat + ChatBot + Cart Saver By [Chatra](https://profiles.wordpress.org/chatra/) [Download](https://downloads.wordpress.org/plugin/chatra-live-chat.zip) * [Details](https://cor.wordpress.org/plugins/chatra-live-chat/#description) * [Reviews](https://cor.wordpress.org/plugins/chatra-live-chat/#reviews) * [Installation](https://cor.wordpress.org/plugins/chatra-live-chat/#installation) * [Development](https://cor.wordpress.org/plugins/chatra-live-chat/#developers) [Support](https://wordpress.org/support/plugin/chatra-live-chat/) ## Description **Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver.** Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better. Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS/Android apps. **Distinctive Features:** * **Real-time visitor list.** View the list of visitors who are currently online on your website and start a conversation manually. * **ChatBots.** Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team. * **Unique exit-intent feature.** Catch visitors who are about to leave! * **Email integration.** Connect the email address your customers use to contact you and manage your email conversations alongside chats. * **Facebook integration.** Send and receive chats directly from your Facebook visitors * **Intelligent form bot.** Add your own custom fields (like company name, address or order number) to the contact form and dialogs. * **Live typing insights.** See what customers type before they hit “send”. Save time on preparing an answer. * **Group chats.** Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service. * **Visitor information.** Know your customers — what page they are on, where are they from and what device and system they use to access your store. * **Conversation history.** We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app. * **Collects contact info.** Even when you are offline or unavailable, so that you can get back to customers even if they left your site. * **Targeted chats (triggers).** Initiate conversations when certain criteria are met: target those customers who might be in need of assistance. * **Correct typos.** Correct answers after sending the message. * **Works everywhere.** Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone. * **Looks & feels as a messenger app.** Smooth animations, avatars, beautiful design. * **Agent photos visible pre-chat.** After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions. * **Full Ecwid support.** * **Full Woocommerce support.** * **Work from a browser, desktop or mobile apps.** Windows & Mac, Android & iOS. Even on the go we’ve got you covered! * **Free forever plan.** **Simple, straightforward pricing:** Free forever plan, or $15 per agent/month Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download! **For the full feature list and additional information check [https://chatra.com](https://chatra.com)** ## Screenshots * [[ * Operator dashboard with visitor information. Shows you everything you want to know about your visitors. * [[ * Clean and easy to learn. Beautifully designed on both visitor’s and agent’s sides. * [[ * Operator dashboard. * [[ * Reports – Satisfaction report. * [[ * Distinctive Features. Fully customizable: pick a look to match your website design. * [[ * By humans for humans 🙂 ## Installation * Install and activate the Chatra Plugin through the ‘Plugins’ menu in WordPress * After installation, click the Settings Chatra chat section in the left toolbar * Create a new free Chatra account, or use your existing one. Log in into [https://app.chatra.io](https://app.chatra.io) in another browser tab and copy the widget code from “Chat Widget” section. * Go back to WordPress console, paste the code and press Save changes * Done! Download and install the agent’s app on your computer or mobile, or use our browser- based app! **For the full feature list and additional information check [https://chatra.com](https://chatra.com)** ## FAQ ### A question that someone might have For additional information check [https://chatra.com](https://chatra.com) ## Reviews ![](https://secure.gravatar.com/avatar/556305837e3a84ac2a5d48c3d5b7732f34a43d53db2a08da412f3552eef3bfa7? s=60&d=retro&r=g) ### 󠀁[Отличный чат со всеми необходимыми функциями](https://wordpress.org/support/topic/%d0%be%d1%82%d0%bb%d0%b8%d1%87%d0%bd%d1%8b%d0%b9-%d1%87%d0%b0%d1%82-%d1%81%d0%be-%d0%b2%d1%81%d0%b5%d0%bc%d0%b8-%d0%bd%d0%b5%d0%be%d0%b1%d1%85%d0%be%d0%b4%d0%b8%d0%bc%d1%8b%d0%bc%d0%b8-%d1%84%d1%83/)󠁿 [psharikov](https://profiles.wordpress.org/psharikov/) Est 30, 2019 Простейшая установка и настройка, очень приятный дизайн, все необходимые функции есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно встраиваются на страницы (в отличие от огромных несуразных полос). ![](https://secure.gravatar.com/avatar/f3debcf3a33dc03f19c0704c72822806ccfdfd5b8c5c0d804d8fc6e6ce5226cb? s=60&d=retro&r=g) ### 󠀁[Excellent](https://wordpress.org/support/topic/excellent-6628/)󠁿 [tom_ospina](https://profiles.wordpress.org/tom_ospina/) Est 24, 2018 I have been using this plugin for a while, thought it deserves the 5 stars for having a good free version. ![](https://secure.gravatar.com/avatar/d118f6c6b748b40dbc3d8145b273075dbeffaa1a6c090070e4f996a9a1e42ab0? s=60&d=retro&r=g) ### 󠀁[Best of the Best](https://wordpress.org/support/topic/best-of-the-best-72/)󠁿 [Rashid](https://profiles.wordpress.org/rashidnqh/) Gwynngala 1, 2017 I have tried LOTS of live chat software and this one is the BEST one so far, free version is good balance of features, it loads super quick, ui is snappier and friendly, instead of corporate style. Thanks for the great service guys ♥☮ ![](https://secure.gravatar.com/avatar/0a99e913fa9b3507d5cf0f6858016e5d29d5607cb97202526351f87d81763a8f? s=60&d=retro&r=g) ### 󠀁[Nice and powerful live chat!](https://wordpress.org/support/topic/nice-and-powerful-live-chat/)󠁿 [forta](https://profiles.wordpress.org/forta/) Mis-Genver 10, 2017 Great widget! We significally increased our website conversions using Chatra live chat. Thanks guys, you rock! ![](https://secure.gravatar.com/avatar/a60c11776669a0404834b7fa1ab7f4bdf2ef42b1b6b024349049aae1bad778b6? s=60&d=retro&r=g) ### 󠀁[Great Plugin](https://wordpress.org/support/topic/great-plugin-4654/)󠁿 [Pranav Jairam](https://profiles.wordpress.org/pranavjairam/) Hedra 12, 2016 Hi, This is a great plugin. Just works and doesn’t clash with other plugins. Managed to get a lot of enquiries thanks to this plugin. Support is great as well. Couldn’t be happier. Thanks ![](https://secure.gravatar.com/avatar/5b052de89f9e7106190fab4702d5630622ab18644b308472b86a3f80abf6d7af? s=60&d=retro&r=g) ### 󠀁[work smoothly](https://wordpress.org/support/topic/work-smoothly/)󠁿 [belhassen](https://profiles.wordpress.org/belhassen/) Gwynngala 3, 2016 i didn’t want to download it because the number of download but once i installed it i found it amasing and easy to set up and easy to use it defently worth 5 start [ Read all 12 reviews ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/) ## Contributors & Developers “Chatra Live Chat + ChatBot + Cart Saver” is open source software. The following people have contributed to this plugin. Contributors * [ Chatra ](https://profiles.wordpress.org/chatra/) “Chatra Live Chat + ChatBot + Cart Saver” has been translated into 4 locales. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/chatra-live-chat/contributors) for their contributions. [Translate “Chatra Live Chat + ChatBot + Cart Saver” into your language.](https://translate.wordpress.org/projects/wp-plugins/chatra-live-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/chatra-live-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/chatra-live-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/chatra-live-chat/) by [RSS](https://plugins.trac.wordpress.org/log/chatra-live-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0 * Welcome our very first version of the plugin! #### 1.0.1 * Minor fixes & updates. #### 1.0.2 * Minor fixes & updates. * New screenshots & video #### 1.0.3 * Minor fixes & updates. * New screenshots & video #### 1.0.4 * Facebook and Slack integration. Realtime visitor list. File transfers. * New screenshots #### 1.0.5 * New feature – Intelligent form bot + Ecwid support. #### 1.0.6 * New feature – Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats. #### 1.0.7 * New feature – Exit-intent. Prevent visitors from leaving your website without making a purchase: detect when they are about to leave a page and automatically message them with a discount or a special offer. #### 1.0.8 * New feature – ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team. #### 1.0.9 * Translation ready #### 1.0.10 * Portuguese translation ## Meta * Version **1.0.11** * Last updated **4 years ago** * Active installations **3,000+** * WordPress version ** 3.0.1 or higher ** * Tested up to **6.0.11** * Languages * [Dutch](https://nl.wordpress.org/plugins/chatra-live-chat/), [English (US)](https://wordpress.org/plugins/chatra-live-chat/), [Portuguese (Brazil)](https://br.wordpress.org/plugins/chatra-live-chat/), [Russian](https://ru.wordpress.org/plugins/chatra-live-chat/), ha [Spanish (Chile)](https://cl.wordpress.org/plugins/chatra-live-chat/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/chatra-live-chat) * Tags * [chatbot](https://cor.wordpress.org/plugins/tags/chatbot/)[facebook chat](https://cor.wordpress.org/plugins/tags/facebook-chat/) [live chat](https://cor.wordpress.org/plugins/tags/live-chat/)[livechat](https://cor.wordpress.org/plugins/tags/livechat/) * [Advanced View](https://cor.wordpress.org/plugins/chatra-live-chat/advanced/) ## Ratings 5 out of 5 stars. * [ 12 5-star reviews ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/chatra-live-chat/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/chatra-live-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/chatra-live-chat/reviews/) ## Contributors * [ Chatra ](https://profiles.wordpress.org/chatra/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/chatra-live-chat/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://chatra.com/)