{"id":168852,"date":"2023-01-19T08:49:15","date_gmt":"2023-01-19T08:49:15","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/messenger-chat-support\/"},"modified":"2026-08-24T13:08:46","modified_gmt":"2026-08-24T13:08:46","slug":"better-chat-support","status":"publish","type":"plugin","link":"https:\/\/cor.wordpress.org\/plugins\/better-chat-support\/","author":17191848,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"2.4.0","stable_tag":"2.4.0","tested":"7.1","requires":"5.0","requires_php":"7.0","requires_plugins":null,"header_name":"Better Chat Support For Messenger","header_author":"ThemeAtelier","header_description":"Can easily create Bubble & buttons for messenger chat in any WordPress site. Gutenberg, Elementor and shortcodes supported.","assets_banners_color":"c4d7fb","last_updated":"2026-08-24 13:08:46","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/themeatelier.net\/downloads\/better-chat-support-for-messenger\/","header_plugin_uri":"https:\/\/themeatelier.net\/downloads\/better-chat-support-for-messenger\/","header_author_uri":"http:\/\/themeatelier.net\/","rating":5,"author_block_rating":0,"active_installs":1000,"downloads":20036,"num_ratings":5,"support_threads":1,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.2.10":{"tag":"1.2.10","author":"themeatelier","date":"2024-11-19 08:40:25"},"1.2.11":{"tag":"1.2.11","author":"themeatelier","date":"2024-12-15 06:52:34"},"1.2.12":{"tag":"1.2.12","author":"themeatelier","date":"2025-04-08 14:34:59"},"1.2.13":{"tag":"1.2.13","author":"themeatelier","date":"2025-04-09 06:08:45"},"1.2.14":{"tag":"1.2.14","author":"themeatelier","date":"2025-04-22 06:59:53"},"1.2.15":{"tag":"1.2.15","author":"themeatelier","date":"2025-05-12 09:30:23"},"1.2.16":{"tag":"1.2.16","author":"themeatelier","date":"2025-06-26 06:05:18"},"1.2.17":{"tag":"1.2.17","author":"themeatelier","date":"2025-07-29 06:59:58"},"1.2.18":{"tag":"1.2.18","author":"themeatelier","date":"2025-10-25 08:38:59"},"1.2.19":{"tag":"1.2.19","author":"themeatelier","date":"2025-11-12 10:33:15"},"1.2.20":{"tag":"1.2.20","author":"themeatelier","date":"2025-12-21 11:58:28"},"1.2.21":{"tag":"1.2.21","author":"themeatelier","date":"2026-01-19 13:06:24"},"1.2.22":{"tag":"1.2.22","author":"themeatelier","date":"2026-01-27 06:13:51"},"1.2.7":{"tag":"1.2.7","author":"themeatelier","date":"2024-09-30 11:35:40"},"1.2.8":{"tag":"1.2.8","author":"themeatelier","date":"2024-09-30 11:52:45"},"1.2.9":{"tag":"1.2.9","author":"themeatelier","date":"2024-11-08 04:45:42"},"1.3.1":{"tag":"1.3.1","author":"faysal61","date":"2026-03-11 11:58:57"},"1.3.2":{"tag":"1.3.2","author":"faysal61","date":"2026-04-01 09:42:55"},"2.0.0":{"tag":"2.0.0","author":"faysal61","date":"2026-04-22 14:04:19"},"2.0.1":{"tag":"2.0.1","author":"faysal61","date":"2026-05-14 11:16:31"},"2.1.0":{"tag":"2.1.0","author":"faysal61","date":"2026-05-14 11:22:05"},"2.1.1":{"tag":"2.1.1","author":"faysal61","date":"2026-05-22 05:24:49"},"2.2.0":{"tag":"2.2.0","author":"faysal61","date":"2026-06-11 09:22:29"},"2.2.1":{"tag":"2.2.1","author":"faysal61","date":"2026-06-12 05:21:34"},"2.3.0":{"tag":"2.3.0","author":"faysal61","date":"2026-06-27 06:20:13"},"2.3.1":{"tag":"2.3.1","author":"faysal61","date":"2026-07-05 08:26:01"},"2.3.2":{"tag":"2.3.2","author":"faysal61","date":"2026-08-04 06:41:23"},"2.4.0":{"tag":"2.4.0","author":"faysal61","date":"2026-08-24 13:08:46"}},"upgrade_notice":{"2.4.0":"<p>Adds initials-based default agent avatars and a header close button, and fixes overlapping chat bubbles when Better Chat Support and ChatHelp are both active on the same side of the screen.<\/p>","2.3.1":"<p>Finishing setup now auto-selects the Single Agent layout and prefills your admin email in the onboarding opt-in. Recommended for all users.<\/p>","2.3.0":"<p>New animated first-run setup wizard makes getting your Messenger chat live faster than ever. Recommended for all users.<\/p>","2.2.1":"<p>Redesigned Help page with genuine 5-star reviews and a video popup, plus a fix for a PHP warning from the Help reviews. Recommended for all 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Messenger chat bubble with single-agent layout \u2014 agent photo, online status, pre-filled greeting message, and a Start Chat button (bottom-right position)."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-2.png?rev=3568561","caption":"Floating chat bubble with an animated \"How can I help?\" text label on the trigger button."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-3.png?rev=3568561","caption":"Messenger chat bubble in the Custom theme style with a dark background image behind the greeting message."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-4.png?rev=3568561","caption":"Call-to-action button styles \u2014 pill-shaped Messenger buttons (Button Style 2) and dynamic agent cards showing live \"I'm available\" and \"I'm not available\" status based on availability hours."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-5.png?rev=3568561","caption":"Built-in Analytics Dashboard showing visitors, views, conversions, conversion rate, a performance trendline chart, and a device breakdown \u2014 no third-party service required."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-6.png?rev=3568561","caption":"Floating Chat settings \u2014 General tab with Facebook Page ID, agent greeting message, timezone, and per-day availability hours."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-7.png?rev=3568561","caption":"Header &amp; Footer settings \u2014 agent photo, name, online and offline subtitles, header alignment, and Send Message button options."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-8.png?rev=3568561","caption":"Button settings \u2014 floating button style, open\/close icons, button size, colors, border, notification badge, tooltip, and screen position."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-9.png?rev=3568561","caption":"Style settings \u2014 bubble animation, Flat and Custom theme styles, light\/dark mode, primary and secondary colors, and Google Font selection."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-10.png?rev=3568561","caption":"Visibility settings \u2014 show the chat on desktop, tablet, or mobile, and control which pages, posts, or products display the bubble."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-11.png?rev=3568561","caption":"Shortcode generator \u2014 build a Messenger button with custom labels, colors, timezone, and availability, then copy the ready-made shortcode."},{"src":"https:\/\/ps.w.org\/better-chat-support\/assets\/screenshot-12.png?rev=3568561","caption":"Advanced settings \u2014 clean-up data on deletion, open chat in a new tab, and add custom CSS and JavaScript to the chat widget."}],"raw_content":"<!--section=description-->\n<p>Better Chat Support for Messenger is a free WordPress plugin that adds a Facebook Messenger chat button to your website. Visitors click the floating chat bubble and start a conversation with you on Messenger in just a few clicks \u2014 no coding required.<\/p>\n\n<p>Turn website visitors into conversations: when someone is browsing your products or services and has a question, they can message you instantly through the floating bubble or any of the call-to-action buttons included in the plugin. You get pre-filled messages, a name-and-message lead form, customizable buttons, availability control based on your timezone, offline messaging, and a built-in analytics dashboard \u2014 all in the free version.<\/p>\n\n<p><strong>\ud83d\udc41\ufe0f<a href=\"https:\/\/themeatelier.net\/downloads\/better-chat-support-for-messenger\/#shortcode\">Plugin Demo<\/a> | \ud83d\ude80<a href=\"https:\/\/themeatelier.net\/downloads\/better-chat-support-for-messenger\/\">Pro Version<\/a> | \ud83d\udc69\ud83c\udffc\u200d\ud83d\udcbb<a href=\"https:\/\/wordpress.org\/support\/plugin\/better-chat-support\/\">Support<\/a> | \ud83c\udf1f<a href=\"https:\/\/wordpress.org\/plugins\/better-chat-support\/reviews\/#new-post\">Rate this plugin<\/a><\/strong><\/p>\n\n<h3>Video demo<\/h3>\n\n<p>[youtube https:\/\/youtu.be\/uskCC8jo4mo]<\/p>\n\n<h3>WHY BETTER CHAT SUPPORT FOR MESSENGER<\/h3>\n\n<p>Facebook Messenger is one of the world's most-used messaging platforms, which makes it a natural customer support channel. This plugin lets you tap into it without any technical setup.<\/p>\n\n<ul>\n<li><strong>Lightweight and fast<\/strong> \u2014 Installs in a few clicks and won't slow down your site.<\/li>\n<li><strong>Fully customizable<\/strong> \u2014 Choose button styles, sizes, positions, colors, and animations to match your design.<\/li>\n<li><strong>Instant replies<\/strong> \u2014 Respond to customers in real time instead of waiting on email or phone.<\/li>\n<li><strong>Save time and money<\/strong> \u2014 Reduce repetitive calls and emails by routing inquiries to one place.<\/li>\n<li><strong>Build relationships<\/strong> \u2014 Faster, friendlier support leads to higher satisfaction and repeat customers.<\/li>\n<li><strong>Privacy-friendly analytics<\/strong> \u2014 Track visitors, views, and conversions from your own WordPress dashboard, with no third-party service required.<\/li>\n<\/ul>\n\n<h3>CORE FEATURES<\/h3>\n\n<ul>\n<li><p><strong>Single agent support<\/strong> \u2013 Add a floating chat bubble tied to a single Facebook Messenger account so visitors can reach you instantly.<\/p><\/li>\n<li><p><strong>Call-to-action buttons<\/strong> \u2013 Place Messenger buttons anywhere on your site \u2014 pages, posts, or sidebars \u2014 each with its own independent settings.<\/p><\/li>\n<li><p><strong>Availability hours<\/strong> \u2013 Set active hours per day of the week for the floating bubble and individual buttons.<\/p><\/li>\n<li><p><strong>Timezone control<\/strong> \u2013 Set your timezone so availability hours reflect your local time, not the visitor\u2019s device clock.<\/p><\/li>\n<li><p><strong>Offline messaging<\/strong> \u2013 Automatically show an offline status message to visitors outside your available hours.<\/p><\/li>\n<li><p><strong>GDPR compliance<\/strong> \u2013 Enable a GDPR consent checkbox with your own custom notice before visitors start chatting.<\/p><\/li>\n<li><p><strong>Floating bubble animations<\/strong> \u2013 Choose from multiple entrance and idle animations to make your chat widget stand out without custom CSS.<\/p><\/li>\n<li><p><strong>Elementor widget<\/strong> \u2013 Drag-and-drop Elementor widget with full design control: colors, sizing, icons, and CTA text \u2014 no code required.<\/p><\/li>\n<li><p><strong>Gutenberg block<\/strong> \u2013 Native block editor support with the same full design options as the Elementor widget.<\/p><\/li>\n<li><p><strong>Built-in Analytics Dashboard<\/strong> \u2013 Track visitors, widget views, and conversions directly from your WordPress admin \u2014 no third-party service required. The React-powered dashboard displays a performance trendline chart, device breakdown (desktop, mobile, other), and country and browser statistics with date range filtering.<\/p><\/li>\n<li><p><strong>Shortcode support<\/strong> \u2013 Use <code>[mcs_messenger]<\/code> to place a Messenger button anywhere on your site with 20+ attributes for full control over style, availability, colors, and CTA text.<\/p><\/li>\n<li><p><strong>Auto-open popup<\/strong> \u2013 Configure the chat bubble to open automatically on page load, with an optional delay timer to trigger it after a set number of seconds.<\/p><\/li>\n<li><p><strong>Chat layout options<\/strong> \u2013 Choose between an agent card layout (photo, name, greeting) and a simple button layout depending on your design preference.<\/p><\/li>\n<li><p><strong>Device visibility &amp; positioning<\/strong> \u2013 Show or hide the bubble per device (desktop, tablet, mobile) and set independent screen position with pixel-level offset for each.<\/p><\/li>\n<li><p><strong>Theme styles<\/strong> \u2013 Switch between Flat and Custom theme styles, toggle light\/dark mode, and upload a custom background image for the chat popup.<\/p><\/li>\n<li><p><strong>Custom colors<\/strong> \u2013 Set primary and secondary colors to match your brand without touching any CSS.<\/p><\/li>\n<li><p><strong>Google Fonts<\/strong> \u2013 Pick any Google Font for the chat widget typography directly from the settings panel.<\/p><\/li>\n<li><p><strong>Custom CSS &amp; JavaScript<\/strong> \u2013 Add your own CSS and JS from the Advanced settings tab \u2014 only loaded when the chat widget is active.<\/p><\/li>\n<li><p><strong>Translation ready<\/strong> \u2013 Fully compatible with <code>.po<\/code>\/<code>.mo<\/code> translation workflows and any WordPress translation plugin.<\/p><\/li>\n<\/ul>\n\n<h3>PREMIUM FEATURES<\/h3>\n\n<p>\ud83d\udc49 <strong>Everything in Free:<\/strong> You will get all the free features in premium version.<\/p>\n\n<p>\ud83d\udc49 <strong>Unlimited Chat agents<\/strong> You will able to add unlimited agents for chat in different way. There has several options to preset them like grid, list, search feature and many more.<\/p>\n\n<p>\ud83d\udc49 <strong>Premium Support<\/strong> If you face any issue and create a support ticket regarding that we will back to you within 6 hours with solution.<\/p>\n\n<p>\ud83d\udc49 <strong>Lifetime update<\/strong> The premium plugin is totally lifetime deal with lifetime new update. There is no need for yearly renewals.<\/p>\n\n<h3>External services<\/h3>\n\n<p>Better Chat Support For Messenger uses <a href=\"https:\/\/appsero.com\">Appsero<\/a> SDK to collect some telemetry data upon user's confirmation. This helps us to troubleshoot problems faster &amp; make product improvements.<\/p>\n\n<p>Appsero SDK <strong>does not gather any data by default.<\/strong> The SDK only starts gathering basic telemetry data <strong>when a user allows it via the admin notice<\/strong>. We collect the data to ensure a great user experience for all our users.<\/p>\n\n<p>Integrating Appsero SDK <strong>DOES NOT IMMEDIATELY<\/strong> start gathering data, <strong>without confirmation from users in any case.<\/strong><\/p>\n\n<p>Learn more about how <a href=\"https:\/\/appsero.com\/privacy-policy\/\">Appsero collects and uses this data<\/a>.<\/p>\n\n<h3>OTHER AMAZING PRODUCTS FROM ThemeAtelier<\/h3>\n\n<p>\u27a1\ufe0f <strong><a href=\"https:\/\/wordpress.org\/plugins\/chat-help\/\">Better WhatsApp Chat Support<\/a><\/strong> -  A WordPress plugin that allows website owners to easily add a WhatsApp chat bubble to their website and comes with Gutenberg, Elementor and Shortcode options.<\/p>\n\n<p>\u27a1\ufe0f <strong><a href=\"https:\/\/wordpress.org\/plugins\/eventful\/\">Eventful \u2013 Events Showcase For The Events Calendar<\/a><\/strong> -  Elevate your event management with this dynamic addon, enhancing \u2018The Events Calendar\u2019 with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing.<\/p>\n\n<p>\u27a1\ufe0f <strong><a href=\"https:\/\/wordpress.org\/plugins\/darkify\/\">Darkify Dark Mode<\/a><\/strong> -  Lightweight, customizable WordPress dark mode plugin for a sleek, accessible, and eye-friendly experience on both frontend and admin dashboard.<\/p>\n\n<p>\u27a1\ufe0f <strong><a href=\"https:\/\/wordpress.org\/plugins\/eventful-for-elementor\/\">Eventful for Elementor \u2013 Events Showcase For The Events Calendar and Elementor<\/a><\/strong> -  Elevate your event management with this dynamic addon, enhancing \u2018The Events Calendar\u2019 with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing.<\/p>\n\n<p>\u27a1\ufe0f <strong><a href=\"https:\/\/wordpress.org\/plugins\/greet-bubble\/\">Greet \u2013 Video Bubble Warm Welcome Plugin<\/a><\/strong> - A powerful and user-friendly video bubble plugin for WordPress that provides website owners with the opportunity to create a dynamic and engaging welcome experience for their visitors.<\/p>\n\n<p>\u27a1\ufe0f <strong><a href=\"https:\/\/wordpress.org\/plugins\/domain-for-sale\/\">Domain For Sale<\/a><\/strong> - Transform your unused domain names into cash with this easy-to-use plugin that provides a professional template, customizable options, and a contact form for effortless selling.<\/p>\n\n<!--section=installation-->\n<p><strong>From WordPress Dashboard (recommended)<\/strong><\/p>\n\n<ol>\n<li>Go to <strong>Plugins &gt; Add New<\/strong> in your WordPress admin.<\/li>\n<li>Search for <strong>Better Chat Support for Messenger<\/strong>.<\/li>\n<li>Click <strong>Install Now<\/strong>, then <strong>Activate<\/strong>.<\/li>\n<\/ol>\n\n<p><strong>Manual Upload<\/strong><\/p>\n\n<ol>\n<li>Download the plugin <code>.zip<\/code> file.<\/li>\n<li>Go to <strong>Plugins &gt; Add New &gt; Upload Plugin<\/strong> and upload the <code>.zip<\/code> file, or extract and upload the plugin folder to <code>\/wp-content\/plugins\/<\/code> via FTP.<\/li>\n<li>Go to <strong>Plugins<\/strong> and click <strong>Activate<\/strong> next to Better Chat Support for Messenger.<\/li>\n<\/ol>\n\n<p><strong>After Activation<\/strong><\/p>\n\n<ol>\n<li>Go to <strong>Messenger &gt; Floating Chat<\/strong> in your WordPress admin menu.<\/li>\n<li>Enter your <strong>Facebook Page ID<\/strong> in the General tab.<\/li>\n<li>Set your agent name, photo, subtitle, and greeting message.<\/li>\n<li>Configure availability hours and timezone if needed.<\/li>\n<li>Choose a bubble layout, position, animation, and theme style.<\/li>\n<li>Click <strong>Save<\/strong> \u2014 the chat bubble will appear on your site immediately.<\/li>\n<li>Visit <strong>Messenger &gt; Dashboard<\/strong> to monitor visitors, views, conversions, and leads.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20i%20get%20support%3F\"><h3>Where do I get support?<\/h3><\/dt>\n<dd><p>You can reach us through these channels:\n<a href=\"https:\/\/wordpress.org\/support\/plugin\/better-chat-support\/\">WordPress Plugin Directory<\/a> || <a href=\"https:\/\/themeatelier.net\/create-support-ticket\/\">Support Ticket<\/a> || <a href=\"https:\/\/www.facebook.com\/ThemeAtelier\/\">Facebook Page<\/a><\/p><\/dd>\n<dt id=\"how%20do%20i%20add%20the%20chat%20bubble%20to%20my%20site%3F\"><h3>How do I add the chat bubble to my site?<\/h3><\/dt>\n<dd><p>After activating the plugin, go to <strong>Messenger &gt; Floating Chat<\/strong> in your WordPress admin. Enter your Facebook Page ID, choose a chat layout, set your agent details, and save. The bubble will appear automatically on your site.<\/p><\/dd>\n<dt id=\"where%20do%20i%20find%20my%20facebook%20page%20id%3F\"><h3>Where do I find my Facebook Page ID?<\/h3><\/dt>\n<dd><p>You can find your Page ID in your Facebook Page settings under \"About\", or by using a Facebook Page ID lookup tool. Enter the ID (numbers only) in the plugin\u2019s Floating Chat settings.<\/p><\/dd>\n<dt id=\"can%20i%20add%20more%20than%20one%20agent%3F\"><h3>Can I add more than one agent?<\/h3><\/dt>\n<dd><p>Yes. Multiple agents with a list or grid layout can be added in the premium version.<\/p><\/dd>\n<dt id=\"can%20i%20use%20the%20chat%20button%20in%20a%20specific%20location%20on%20a%20page%3F\"><h3>Can I use the chat button in a specific location on a page?<\/h3><\/dt>\n<dd><p>Yes. Use the shortcode <code>[mcs_messenger]<\/code>, the Gutenberg block, or the Elementor widget to place a Messenger button anywhere on your page or post.<\/p><\/dd>\n<dt id=\"what%20shortcode%20attributes%20are%20available%3F\"><h3>What shortcode attributes are available?<\/h3><\/dt>\n<dd><p>The shortcode supports: <code>style<\/code>, <code>photo<\/code>, <code>background<\/code>, <code>hover_background<\/code>, <code>text_color<\/code>, <code>icon_color<\/code>, <code>border<\/code>, <code>border_radius<\/code>, <code>padding<\/code>, <code>top_label<\/code>, <code>main_label<\/code>, <code>online<\/code>, <code>offline<\/code>, <code>fbid<\/code>, <code>visibility<\/code>, <code>sizes<\/code>, <code>timezone<\/code>, and per-day availability (<code>sunday<\/code> through <code>saturday<\/code>).<\/p><\/dd>\n<dt id=\"can%20i%20show%20or%20hide%20the%20bubble%20on%20specific%20pages%3F\"><h3>Can I show or hide the bubble on specific pages?<\/h3><\/dt>\n<dd><p>Yes. The visibility option lets you display the bubble everywhere or restrict it to specific pages, posts, or post types.<\/p><\/dd>\n<dt id=\"can%20i%20control%20the%20bubble%E2%80%99s%20position%20on%20the%20screen%3F\"><h3>Can I control the bubble\u2019s position on the screen?<\/h3><\/dt>\n<dd><p>Yes. You can choose from bottom-right, bottom-left, right-middle, and left-middle positions, with pixel-level offset control for each. Independent positioning settings are available for desktop, tablet, and mobile.<\/p><\/dd>\n<dt id=\"is%20this%20plugin%20gdpr%20compatible%3F\"><h3>Is this plugin GDPR compatible?<\/h3><\/dt>\n<dd><p>Yes. The plugin does not save any personal data by default and does not use cookies. You also have an option to show a GDPR compliance notice with a checkbox so users can consent before chatting.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20track%20analytics%3F\"><h3>Does the plugin track analytics?<\/h3><\/dt>\n<dd><p>Yes. Starting from v2.1.0, the plugin includes a built-in analytics system that tracks visitors, widget views, and conversions. The dashboard shows a performance trendline chart and a device breakdown (desktop, mobile, other), along with country and browser statistics \u2014 no third-party analytics service required.<\/p><\/dd>\n<dt id=\"what%20is%20the%20leads%20feature%3F\"><h3>What is the Leads feature?<\/h3><\/dt>\n<dd><p>When a visitor submits their information through the name\/message form on the chat bubble, it is saved as a lead. You can view, filter, and delete leads from the <strong>Messenger &gt; Dashboard &gt; Leads<\/strong> page in the admin area.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20the%20look%20of%20the%20bubble%3F\"><h3>Can I customize the look of the bubble?<\/h3><\/dt>\n<dd><p>Yes. You can choose between Flat and Custom theme styles, pick from 13+ bubble animations, set custom primary and secondary colors, control the bubble icon, tooltip, and add your own CSS.<\/p><\/dd>\n<dt id=\"can%20i%20set%20my%20availability%20hours%3F\"><h3>Can I set my availability hours?<\/h3><\/dt>\n<dd><p>Yes. You can configure available hours for each day of the week, set your timezone, and choose what message to show visitors when you are offline.<\/p><\/dd>\n<dt id=\"is%20it%20translation%20ready%3F\"><h3>Is it translation ready?<\/h3><\/dt>\n<dd><p>Yes. The plugin is fully translation ready. If your language is not available, you can translate it using any translation plugin or the standard WordPress <code>.po<\/code>\/<code>.mo<\/code> workflow.<\/p><\/dd>\n<dt id=\"can%20i%20add%20custom%20css%20or%20javascript%3F\"><h3>Can I add custom CSS or JavaScript?<\/h3><\/dt>\n<dd><p>Yes. The plugin has a dedicated Advanced settings tab where you can add custom CSS and custom JavaScript that load only when the chat widget is active.<\/p><\/dd>\n<dt id=\"will%20my%20data%20be%20deleted%20if%20i%20uninstall%20the%20plugin%3F\"><h3>Will my data be deleted if I uninstall the plugin?<\/h3><\/dt>\n<dd><p>That depends on your settings. The plugin has a \"Clean up data on deletion\" option in the Advanced tab. When enabled, all plugin data is removed from the database upon uninstallation.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>2.4.0 \u2013 24 August, 2026<\/h4>\n\n<ul>\n<li>Added: Default agent avatar now shows the agent's initials instead of the plugin's built-in placeholder photo when the Agent Photo Type is set to \"Default\". \"Custom\" and \"None\" work as before.<\/li>\n<li>Added: Show Close Icon option for the chat box header \u2014 adds a small \u00d7 button so visitors can close the popup without clicking the floating bubble again.<\/li>\n<li>Fixed: When Better Chat Support for Messenger and ChatHelp were both active with their bubbles set to the same side, the two floating bubbles sat on top of each other and both chat boxes could be open at once. The bubbles now stack automatically, and opening one chat box closes and hides the other so the popups no longer overlap.<\/li>\n<\/ul>\n\n<h4>2.3.2 \u2013 29 July, 2026<\/h4>\n\n<ul>\n<li>New: Admin live preview on the Floating Chat page \u2014 see your unsaved settings rendered by the real frontend code, with Desktop and Mobile viewports, a full-screen view and one-click refresh.<\/li>\n<li>Update: Complete admin UI\/UX refresh \u2014 the settings pages now use a sectioned card layout with a collapsible section rail, a sticky top bar, and consistent spacing throughout.<\/li>\n<li>Update: Rebuilt colour fields \u2014 every colour control now opens a full picker (saturation area, hue and opacity sliders, preset swatches, eyedropper) and accepts HEX, RGB(A) and HSL(A) values.<\/li>\n<li>Improved: Dropdowns no longer lock the page while open, open above or below depending on available space, and stay scrollable with long option lists.<\/li>\n<li>Fixed: Dark mode is now applied across every admin screen, including the dashboard charts, availability schedule and all form fields.<\/li>\n<li>Fixed: The admin no longer flashes light for a moment before dark mode is applied on page load.<\/li>\n<\/ul>\n\n<h4>2.3.1 \u2013 2 July, 2026<\/h4>\n\n<ul>\n<li>New: Finishing the setup wizard now auto-selects the \"Single Agent\" chat experience so your floating chat is ready to show right away.<\/li>\n<li>Improved: The onboarding newsletter opt-in now prefills your admin email, making it easier to subscribe.<\/li>\n<\/ul>\n\n<h4>2.3.0 \u2013 27 June, 2026<\/h4>\n\n<ul>\n<li>New: First-run setup wizard on the Floating Chat page \u2014 an animated, chat-style onboarding that collects your Facebook ID, agent name, and agent message to get the Messenger chat live in under a minute.<\/li>\n<\/ul>\n\n<h4>2.2.1 \u2013 11 June, 2026<\/h4>\n\n<ul>\n<li>Fixed: PHP warning \"preg_match_all(): Unknown modifier 'b'\" triggered by the Help page reviews on some servers.<\/li>\n<\/ul>\n\n<h4>2.2.0 \u2013 11 June, 2026<\/h4>\n\n<ul>\n<li>Update: Complete admin panel redesign \u2014 migrated from Codestar Framework to React-based architecture<\/li>\n<li>Update: Improved overall user experience and performance of admin dashboard<\/li>\n<li>Update: Removed full-page reload issue \u2014 admin navigation now works with React Router (no reload on menu click)<\/li>\n<li>Update: Enhanced UI responsiveness and smoother navigation between Dashboard, Settings, Floating Chat, Shortcode, and Help pages<\/li>\n<li>Improved: All previously unstable or partially working options are now fully functional<\/li>\n<li>Improved: Better state management across admin settings<\/li>\n<li>Improved: Faster and more stable admin interactions<\/li>\n<li>Improved: Overall plugin UX consistency across all settings pages<\/li>\n<li>Fixed: Admin menu navigation reload issue (now fully SPA-based using React Router)<\/li>\n<li>Fixed: Several settings\/options not working properly in previous Codestar version<\/li>\n<li>Fixed: UI inconsistency and broken behavior in older admin components<\/li>\n<li>Fixed: Improved handling of configuration changes without page reload<\/li>\n<li>Fixed: Stability issues in multiple admin settings fields<\/li>\n<\/ul>\n\n<h4>2.1.1 \u2013 22 May, 2026<\/h4>\n\n<ul>\n<li>Fixed: Conversion tracking for Gutenberg block, shortcode, and Elementor widget button clicks.<\/li>\n<\/ul>\n\n<h4>2.1.0 \u2013 14 May, 2026<\/h4>\n\n<ul>\n<li>Added: React-powered admin Dashboard as the new main plugin page.<\/li>\n<li>Added: Analytics system to track visitors, widget views, and conversions with date range filtering.<\/li>\n<li>Added: Analytics trend line chart showing visitors, views, and conversions over time.<\/li>\n<li>Added: Country and browser detection for analytics tracking.<\/li>\n<li>Added: Frontend tracking script injected automatically to capture widget interactions.<\/li>\n<li>Updated: Plugin main menu page now renders via React for a modern SPA experience.<\/li>\n<li>Updated: Plugin admin menu renamed to \"Messenger\".<\/li>\n<li>Updated: Floating Chat settings moved to a dedicated submenu page.<\/li>\n<\/ul>\n\n<h4>2.0.1 \u2013 01 May, 2026<\/h4>\n\n<ul>\n<li>Added: Theme Style option to choose different chat bubble designs (e.g., Flat and Custom styles).<\/li>\n<li>Added: Display Notification Icon option to show or hide the notification icon in the interface.<\/li>\n<\/ul>\n\n<h4>2.0.0 \u2013 22 April, 2026<\/h4>\n\n<ul>\n<li>Added: New \u201cSimple Button\u201d floating layout.<\/li>\n<li>Updated: Completely redesigned admin panel for improved usability.<\/li>\n<li>Updated: Refined option titles and descriptions for better clarity.<\/li>\n<li>Updated: Enhanced Gutenberg block settings and controls.<\/li>\n<li>Updated: Improved Elementor widget options and customization.<\/li>\n<\/ul>\n\n<h4>1.3.2 \u2013 01 April, 2026<\/h4>\n\n<ul>\n<li>Added: Floating Chat Layout field.<\/li>\n<li>Improved: Option dependency logic.<\/li>\n<li>Tested up to: WordPress 7.0.<\/li>\n<\/ul>\n\n<h4>1.3.1 \u2013 11 March, 2026<\/h4>\n\n<ul>\n<li>Added: Custom CSS and JavaScrip option under setting to the Advance tag.<\/li>\n<li>Added: More bubble position.<\/li>\n<li>Added: Visibility option for bubble.<\/li>\n<li>Fixed: Agent availability issue.<\/li>\n<li>Fixed: Device visibility issue.<\/li>\n<li>Update: Moved Clean-up Data on Deletion setting to the Advance tab. <\/li>\n<\/ul>\n\n<h4>1.2.22 \u2013 January 27, 2026<\/h4>\n\n<ul>\n<li>Removed: Appsero integration.<\/li>\n<li>Update: Some codebase.<\/li>\n<\/ul>\n\n<h4>1.2.21 \u2013 December 31, 2025<\/h4>\n\n<ul>\n<li>Added: Data clean-up option on deletion.<\/li>\n<li>Added: Enable\/disable option for the floating chat feature.<\/li>\n<li>Added: New shortcode attributes: background, visibility, size, and rounded corners.<\/li>\n<li>Fixed: Codebase refactored for improved stability and maintainability.<\/li>\n<li>Updated: Verified compatibility with the latest WordPress release.<\/li>\n<li>Updated: Verified compatibility with the latest PHP version.<\/li>\n<\/ul>\n\n<h4>1.2.20 December 21 2025<\/h4>\n\n<ul>\n<li>Tested: WordPress 6.9 compatibility.<\/li>\n<\/ul>\n\n<h4>1.2.19 November 12 2025<\/h4>\n\n<ul>\n<li>Updated: Ensured all data is properly sanitized, validated, and escaped.<\/li>\n<\/ul>\n\n<h4>1.2.18 October 25 2025<\/h4>\n\n<ul>\n<li>Tested: WordPress 6.8.3 compatibility.<\/li>\n<li>Update: Improved some codebase<\/li>\n<\/ul>\n\n<h4>1.2.17 - July 29, 2025<\/h4>\n\n<ul>\n<li>Added: Conditional check for photo display \u2014 if no photo is set, it won\u2019t show a blank image.<\/li>\n<li>Fixed: Button CSS issues when using various animation styles.<\/li>\n<li>Updated: Plugin markup across different scenarios to ensure better compatibility with all types of themes.<\/li>\n<\/ul>\n\n<h4>1.2.16 - June 26, 2025<\/h4>\n\n<ul>\n<li>Update: Plugin menu name to 'Messenger' for better useablity.<\/li>\n<li>Update: Recommanded plugins.<\/li>\n<li>Update: Upgrade to pro plugin menu.<\/li>\n<\/ul>\n\n<h4>1.2.15 - May 12, 2025<\/h4>\n\n<ul>\n<li>Fixed: Timezone issues.<\/li>\n<li>Added: Position control option.<\/li>\n<\/ul>\n\n<h4>1.2.14 - April 22, 2025<\/h4>\n\n<ul>\n<li>Tested: WordPress 6.8 compatibility.<\/li>\n<li>Fix: The translation-related warning with WP 6.8.<\/li>\n<\/ul>\n\n<h4>1.2.13 - April 09, 2025<\/h4>\n\n<ul>\n<li>Updted: Some codebase.<\/li>\n<\/ul>\n\n<h4>1.2.12 - April 08, 2025<\/h4>\n\n<ul>\n<li>Tested: WordPress 6.8 compatibility.<\/li>\n<li>Added: Plugin help page.<\/li>\n<li>Updated: Plugin readme content.<\/li>\n<\/ul>\n\n<p>1.2.11\n* TESTED: WordPress 6.7.1 compatibility.<\/p>\n\n<p>1.2.10\n* TESTED: WordPress 6.7 compatibility.<\/p>\n\n<p>=1.2.9=\n* Added: Some translation strings.\n* Fixed: Some eccaping issues.<\/p>\n\n<p>=1.2.8=\n* Fixed: Preview issue for agent photo\n* Tested: WordPress 6.6.2<\/p>\n\n<p>=1.2.7=\n* Submenu hidden from admin side menu.\n* Admin top bar menu hidden\n* Nav style added as Inline.<\/p>\n\n<p>=1.1.4=\n* Change plugin display name\n* Added compatibility with latest WordPress 6.3<\/p>\n\n<p>=1.0.0=\n* Initial release<\/p>","raw_excerpt":"Add a Facebook Messenger chat button to WordPress \u2014 floating chat bubble, pre-filled messages, availability hours, and built-in 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