Description
Shark Ticketing helps small restaurants and service teams run a digital queue with ticket issuance, check-in, and live queue visibility.
Core features include:
- Event setup in WP Admin with weekly schedules, guest limits, and queue open/close offsets.
- Public ticket issuance form via shortcode (
[stbycarson_entry]) - Customizable e-ticket email subject/body templates.
- Editable queue close and thank-you messages.
- Live status shortcode (
[stbycarson_live_status]) showing current queue state, event name, and next call number. - Admin dashboard with ticket counts, check-in chart, record search, one-click check-in, and manual queue open/close toggle.
- Optional Freemius-powered account and billing pages.
Shark Ticketing includes nonce-protected AJAX endpoints for public issuance and admin queue operations.
Shortcodes
[stbycarson_entry]– public ticket form[stbycarson_live_status]– public live status panel
External services
Freemius
This plugin uses Freemius for account and billing management pages.
Data sent: installation/account metadata required by Freemius to manage account and billing status.
When sent: during Freemius account and plan pages.
Terms of Service: https://freemius.com/terms/
Privacy Policy: https://freemius.com/privacy/
Contact form email
If an admin submits the in-plugin Contact form, the entered name, email, and message are sent to Shark Ticketing support via email.
Data sent: name, email address, and support message provided in the form.
When sent: when a site administrator submits the contact form in wp-admin.
Installation
- Upload the plugin folder to
/wp-content/plugins/. - Activate
Shark Ticketing by Carsonin WordPress Admin. - Go to
Shark Ticketing > Event Setupand configure:- Event name
- Max tickets
- Guest limits
- Daily schedule windows
- Add shortcodes to pages:
- Queue page:
[stbycarson_entry] - Status page:
[stbycarson_live_status]
- Queue page:
- Use
Shark Ticketing > Dashboardto monitor queue and process check-ins. - Open
Shark Ticketing > Email Configurationto customize the ticket email subject/body. - In
Shark Ticketing > Event Setup, customize queue close and thank-you page messages. - Optional: use
Shark Ticketing > Accountfor Freemius account and billing pages.
FAQ
-
Can I manually close the queue?
-
Yes. Use the queue toggle in
Shark Ticketing > Dashboard. -
Can I test time-based queue behavior?
-
Yes. Configure your schedule windows and queue open/close offsets in Event Setup.
-
Which fields are required for ticket issuance?
-
Email and Name are always required. Guest count can be enabled/disabled in Event Setup.
-
Can I customize ticket emails and queue messages?
-
Yes. Email templates are available in Email Configuration, and queue close/thank-you messages are available in Event Setup.
-
Does Freemius control included ticketing features?
-
No. Included ticketing features run locally in this plugin. Freemius is used for account and billing pages when a site administrator opens those screens.
Reviews
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Contributors & Developers
“Shark Ticketing by Carson” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Shark Ticketing by Carson” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
0.2.0
- Renamed plugin identity to Shark Ticketing by Carson.
- Added Freemius-based account flow.
- Removed custom Stripe/remote license activation from plugin runtime.
- Added opt-in uninstall data cleanup setting.
- Added public ticket issuance rate limiting.
- Hardened admin GET query trust with screen nonce pairing.
0.1.1
- Removed legacy custom runtime integration.
- Added Email Configuration and Event Setup messaging controls.
- Added dashboard datetime filters for booking records.
- Added account navigation confirmation prompt.
0.1.0
- Initial release with event setup, queue scheduling, public ticket issuance, live status, dashboard analytics, and check-in workflow.